Communication & LanguagesPersonal DevelopmentenStandard
Active Listening and Assertive Communication for the Workplace
by Trainica creator👤 Visit creator page
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🌐 Also available in:AR
Master the skills to truly understand colleagues, set clear boundaries professionally, exchange meaningful feedback, and communicate ideas that resonate. Walk away confident in every workplace conversation, from difficult discussions to high-stakes presentations.
What's included
📦4 modules
🖼12 narrated slides
✅6 quiz questions
📊Diagrams
🔊AI narration
🎓Certificate of completion
🌐Available in 2 languages
⏱️Standard · ~30 min
📱Self-paced, learn anywhere
♾️Lifetime access
What you'll learn
M1The Art of Truly Listening: Beyond Hearing Words⌄
- Reading Between the Lines: Recognizing Emotional Subtext in Colleague Conversations
- Stop, Reflect, Respond: Using the Pause Technique to Avoid Reactive Replies
- Listening Under Pressure: Staying Present During Difficult or High-Stakes Discussions
M2Saying No Without Burning Bridges3 quiz questions⌄
- The Anatomy of a Kind No: Structuring Refusals That Preserve Relationships
- Scripts That Work: Declining Requests from Managers, Peers, and Clients
- Holding Your Ground: Responding When Others Push Back After You Say No
M3Giving and Receiving Feedback That Actually Helps⌄
- The Situation-Behavior-Impact Method: Delivering Criticism That Drives Change
- Receiving Critical Feedback Without Becoming Defensive or Dismissive
- Turning Vague Praise and Blame into Specific, Actionable Conversations
M4Making Your Voice Heard and Your Message Stick3 quiz questions⌄
- Assertive vs. Aggressive: Finding the Tone That Commands Respect Without Conflict
- Getting Your Point Across When Interrupted, Talked Over, or Ignored in Meetings
- Building a Personal Communication Plan: Applying Every Skill to Your Real Work Scenarios
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